Legal Papers
Shipping Policy
Orders are processed within 1–2 working days
Delivery time: 2–5 working days depending on the location
Shipping charges (if any) are shown at checkout
Incorrect address or unavailability may result in delays or re-delivery charges
Risk of loss transfers once the order is handed to the courier
Cancellation Policy
Orders can be cancelled before dispatch only
Shipped orders cannot be cancelled
Petzio.net may cancel orders due to stock issues, pricing errors, or suspected fraud
Refunds (if applicable) are processed within 5–10 working days
Cash on Delivery (COD) Policy
COD is available on selected locations and products
Customers must provide accurate contact details
Repeated refusal of COD orders may result in account restriction or COD suspension
Petzio.net reserves the right to disable COD for any user without notice
Warranty Policy
Warranty (if any) is provided by the manufacturer, not Petzio.net
Warranty applies only to manufacturing defects
Physical damage, misuse, or normal wear and tear are not covered
Warranty claims require original invoice and may take time as per manufacturer policy
Contact Information
Petzio.net
📞 +923000070084
📧 Info@petzio.net
