At Petzio.net, customer satisfaction is our priority.
Customer Support
For order queries, delivery updates, or product information, contact us via:
Support hours may vary on weekends and public holidays.
Complaints Handling
Complaints must be submitted within 48 hours of delivery
Supporting evidence (photos/videos) may be required
Each complaint is reviewed fairly and resolved as quickly as possible
Petzio.net reserves the right to reject complaints that fall outside policy terms.